Privacy Policy
Effective Date: 01/02/2025
Last Updated: 01/02/2025
1. Introduction
Welcome to Dakawa Travel (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We may collect the following types of personal and non-personal information:
2.1 Personal Information
When you interact with us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (for bookings and transactions)
- Passport and visa details (if required for travel arrangements)
2.2 Non-Personal Information
We may collect non-identifiable information, such as:
- Browser type and version
- IP address
- Device information
- Website usage data (pages visited, duration, and interactions)
3. How We Collect Your Information
We gather information through various means, including:
- Directly from You: When you book a trip, subscribe to our newsletter, fill out forms, or contact us.
- Automatically: When you visit our website, we may use cookies, log files, and tracking technologies to collect data.
- Third-Party Services: We may receive information from travel partners, payment providers, or marketing platforms.
4. How We Use Your Information
We use your information for the following purposes:
✅ To Process Bookings: Confirming reservations, issuing tickets, and coordinating travel logistics.
✅ To Improve Customer Experience: Personalizing services, offering tailored travel recommendations, and responding to inquiries.
✅ For Marketing & Promotions: Sending newsletters, offers, and travel updates (only if you have opted in).
✅ For Legal & Security Purposes: Complying with regulations, preventing fraud, and ensuring the security of our services.
5. How We Protect Your Information
We implement strict security measures to protect your data, including:
🔒 Secure servers and encrypted transactions.
🔒 Limited access to personal data (only authorized personnel).
🔒 Regular security updates to prevent breaches.
While we strive to protect your information, no method of data transmission is 100% secure. We encourage you to take precautions when sharing personal details online.
6. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Trusted Third Parties: Airlines, hotels, tour operators, and travel partners necessary for your trip.
- Legal Authorities: If required by law or to protect our legal rights.
- Payment Providers: To process secure transactions.
Third parties are required to handle your data confidentially and use it only for the intended purpose.
7. Cookies & Tracking Technologies
We use cookies and analytics tools to enhance user experience and improve our website. You can manage or disable cookies in your browser settings.
Examples of how we use cookies:
🍪 To remember your travel preferences.
🍪 To analyze website traffic and trends.
🍪 To provide targeted travel promotions.
8. Your Rights & Choices
You have the right to:
✔️ Access Your Data – Request a copy of the personal information we hold about you.
✔️ Update or Correct Information – Modify inaccurate details.
✔️ Opt-Out of Marketing Communications – Unsubscribe from promotional emails anytime.
✔️ Request Data Deletion – Ask us to erase your personal data (subject to legal limitations).
To exercise these rights, please contact us at [Insert Contact Email].
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any information.
10. Data Retention
We retain personal data only as long as necessary for travel services, legal compliance, and business operations.
11. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy regularly.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
📍 Dakawa Travel
📧 Email: Email
📞 Phone: +255 755875609
🌍 Website: Our Website
By using our services, you acknowledge and agree to this Privacy Policy.
Last Updated: 01/02/2025
